Product Support
Planning, installation, deployment and maintenance of software versions are activities fundamental to the successful use of SOPHTLOGIC
information solutions.
SOPHTLOGIC offers a complete range of support products to assist you with both the deployment and ongoing maintenance of your chosen solution.
These products range from dealing with simple user queries through to completely managed infrastructure services.
SOPHTLOGIC support, maintenance and deployment services cover the following main categories:
- User support/advice
- Training
- Product documentation
- Installation
- Project management
- Account management
- Supplied product upgrades
- New product upgrades
Each of these services carries a cost and may be procured either via annual maintenance contracts or via one-off contracts.